Frequently Asked Questions

Q:  What is a Social Worker?

A:  A Social Worker is a university trained professional.  People often consult Social Workers when they are going through a difficult period in their personal, family and/or work life.  Social Workers may offer various forms of therapy to help individuals, couples and/or families to identify problems & find effective solutions.  Social Work focuses on the source of stress or difficulty from within the context of families, communities, and workplaces, making it unique among the helping professions.

Q:  Are your services covered by OHIP? 

A:  Services are not covered by OHIP.  However, they may be covered under a private health plan or an employee group benefits plan.  If you are receiving long-term disability income from an insurance program, it may cover various health services, including counselling.  If you are a Canadian armed forces veteran, the Department of Veteran Affairs may cover counselling services.  If you have an illness or injury from a motor vehicle accident, counselling may be covered under your auto insurance plan.

Q:  Do you accept insurance?

A:  Please contact your insurance company to find out if they cover counselling services offered by a registered Master’s level Social Worker (RSW, MSW).  Social Workers are the largest group of mental health service providers in North America and most insurance companies consider Social Work counselling services to be a standard benefit.

Q:  How do I know that my information will be kept confidential?

A:  Your information will be kept confidential according to Code of Ethics and Standards of Practice set by the Ontario College of Social Workers and Social Service Workers (OCSWSSW).  Your file is not shared with anyone unless you provide written consent.

Q:  Do you prescribe medication?

A:  No.  However, if we decide that you might be in need of medication, you will be referred to your family physician or to a psychiatrist.

Q:  Do I need a referral to make an appointment?

A:  No. You can contact us by phone or email for appointment inquiries or you can use our online booking form to book your appointment now.

Q:  What type of therapy do you use?

A:  Meredith uses a respectful, flexible and non-judgmental approach to counselling and psychotherapy, which assumes that people are the experts in their own lives. She incorporates a variety of client-centred and evidence-based therapeutic interventions  such as; Cognitive Behavioural Therapy (CBT), Mindfulness, Narrative Therapy, Solution Focused Therapy and Strengths-Based Perspective.  The primary intervention that she is trained in and utilizes, is CBT, which is a technique that helps to effectively manage the thoughts, feelings, and behaviours associated with your difficulties.

Q:  How can counselling and/or psychotherapy help me?

A:  Counselling and/or psychotherapy can empower you to find strength, awareness, confidence and increased self-efficacy.  Many clients struggling with long-standing personal problems discover new ways to overcome their challenges with the assistance of a counsellor or psychotherapist.  Counselling and/or psychotherapy can also assist you with changing destructive behaviour patterns, enhancing communication and listening skills, developing new coping strategies for managing emotions, and learning how to build healthy and supportive relationships with others.